Frequently Asked Questions

Homeowners often have questions when hiring a roofing contractor. Common concerns include licensing, insurance coverage, references, pricing factors, timelines, material options, permits, debris removal, site protection, and warranties for both roof repairs and roof replacements. Many people want to understand the difference between a simple repair versus a full roof replacement, while also ensuring they are working with a reliable, qualified professional who provides clear estimates, handles permits, protects their property, and explains warranty coverage upfront.

  • • Are you properly licensed, bonded, and insured, including liability and workers’ compensation?

    • How long has your company been in business, and are you a local roofing contractor?

    • Can you provide references, reviews, or examples of completed roofing projects?

    • Are you certified by shingle or roofing material manufacturers?

    • Will the work be done by company employees or subcontractors, and who oversees the job?

    • Do you take care of required permits and HOA approvals?

    • Will I receive a written estimate, contract, warranty details, and payment terms?

  • • Will my homeowner’s insurance cover the roof damage caused by storms or sudden events versus normal wear and tear?

    • What is included in the manufacturer’s material warranty, and what is covered by your workmanship warranty?

  • • Will my homeowner’s insurance cover the roof damage caused by storms or sudden events versus normal wear and tear?

    • What is included in the manufacturer’s material warranty, and what is covered by your workmanship warranty?

  • • Offers clear, written estimates and contracts.

    • Provides proof of licensing and insurance.

    • Clearly explains the roofing system, materials, and installation process.

    • Maintains strong communication and keeps the job site clean and organized.

  • • How many years have you worked in the roofing industry?

    • Do you have testimonials or customer references?

    • What roofing materials and systems do you specialize in?

    • Have you completed projects similar to mine?

  • • What factors will affect the cost of my roofing project?

    • Will the estimate include labor, materials, disposal, and all related fees?

    • Are there any additional charges I should expect?

    • Do you offer or recommend financing options?

  • • How long will my roofing project take to complete?

    • How does weather impact the installation schedule?

    • Who will be my main point of contact throughout the project?

  • • Do you hold the required licenses to perform roofing services in this area?

    • What certifications or specialties does your team have?

    • How is your roofing crew trained?

  • • Do you carry current general liability insurance?

    • Is workers’ compensation insurance in place for your employees?

    • Can you provide up-to-date insurance documentation?

  • • What warranty coverage applies to labor and materials?

    • What happens if issues arise after the roof installation is completed?

    • Are extended or upgraded warranties available?

  • 1. How do I know if I need a roof repair or a full roof replacement?

    Our roofing professionals are here to assess your roof and help you determine the best solution.

    2. Is deductible assistance available for insurance claims?

    We work as a licensed roofing contractor and can help guide you through the insurance process.

    3. What questions should I ask a roofing contractor before hiring them?

    Preparing a list of contractor questions helps you better understand the roofing company, their experience, and the services they provide.